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It is no longer possible to report a crime over the phone in English in Spain
Victims of minor crimes in Spain will instead need to complete an online form and sign it at their local police station
![It is no longer possible to report a crime over the phone in English in Spain](https://sanjaviertoday.com/images/articles/23/10/2269691__11698131051_large.png)
In the past, anyone who was the victim of a crime had the option of phoning the National Police and reporting the incident in English, which was often a major reassurance for non-Spanish speaking tourists and expats.
Sadly, this is no longer possible and anyone wishing to report a crime over the phone will need a good command of the Spanish language. Alternatively, English speakers can notify the National Police of the incident via the ‘Virtual Complaints Office’.
To do this, victims of a minor crime will need to complete an online form, which then has to be signed, in person, at a police station within 72 hours.
The Virtual Complaints Office should NOT be used if:
- The crime involved physical violence or intimidation.
- You know or recognise the perpetrator / perpetrators.
- You are aware of any witnesses to the crime.
- You are under 18 years of age.
- The crime is being committed at that moment. In this case, it should be reported immediately by calling 091 or 112.
- The crime is of a sexual or violent nature.
Image: Policía Nacional
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